Updates

Recent changes to our services, process, and availability. Stay informed on how we’re improving your experience.

What’s new

We regularly update our offerings and workflows to serve you better. Here’s the latest.

ServicesMarch 2025

Expanded Service Availability

We’ve expanded our consultation and coordination windows to better serve clients across time zones. Response times for new requests are now within 24–48 hours.

ProcessFebruary 2025

Streamlined Request Process

Our request form and internal workflow have been updated for faster triage and clearer communication. You’ll receive a confirmation and timeline estimate shortly after submitting.

SupportJanuary 2025

New Support Options

We now offer optional follow-up calls and document review for larger projects. Indicate your preference when submitting a request to get started.

AvailabilityDecember 2024

Seasonal Availability Notice

Holiday scheduling is in effect. We’re still accepting requests; response times may be slightly longer during the last two weeks of December.

ProcessNovember 2024

Response Process Updates

We’ve refined how we prioritize and respond to quote requests. You’ll get a clear next-step message and, when relevant, a proposed timeline for your project.